4 Ways to Make Customers Fall in Love With You All Over Again
Here are 4 ways to spring clean your relationships and make your customers fall in love with you all over again.
1. Give them some candy
One reason that relationships get stale is that sometimes one party begins to take the other for granted. This is as true for interactions between businesses people, as anyone else. And so, before that happens, the smart entrepreneur will keep wooing them. How? Give them some “business” candy.
What we mean is that it’s important to show valuable customers just how valuable they are. Send them a “thank you” present or a “discount good for long-term customers only” coupon. Or what about opening the store during off hours for a “best customer” loyalty sale?
The important thing is that you let those great customers know that they are appreciated.
2. Write them a love note
When was the last time a company with whom you do business wrote you a “thank you” note? I bet it has been a while. But that is exactly what we’re suggesting you do.
Write to your best customers, thank them for their patronage, tell them that you value their business and sign it with your own hand writing.
3. Take them to the movies
What is the essence of the movie experience? It’s about being taken away to a different place and viewing something new, is it not?
Well, what do customers see when they go to your website? If you are like a lot of small business people, those customers see the same show they saw last week and last year. Boooring!
Instead, you can capture their eye again if you give them a new movie, something new to view online and you can do that if you spruce up your website:
- Add some video
- Create a new look
- Use some different colours and pictures
- Add new content
- Start a blog
4. Introduce them to your friends
Do you have a Facebook page? If not, consider getting one. Facebook pages are affordable, easy and friendly ways to interact with customers and potential customers.
SOURCE: ZenBusiness
