How you treat your customers can make the difference between a loyal returning customer and a lost opportunity or a negative influence for your business.
The Secret to Turning a Bad Customer Into a Good One
Happy Customers Can Get You More New Customers
Happy customers can get you more new customers. As we all know, word of mouth is the best marketing channel there is. So how does this happen?
10 Things Clients Hate Hearing the Most
To help you prevent troublesome interactions, here is a list of 10 things you certainly DO NOT want to say to your clients.
5 Social Media Customer Service Blunders to Avoid
Customer service, especially on social media, is an art form. Check out how to avoid these 5 common social media customer service blunders.